For information on how to use the new NGU portal, use the My NGU Guide.


For assistance, please contact the IT Services Help Desk by visiting our support site, calling (864) 977-7272, or by emailing

In person service is available by appointment only. Office hours are Monday-Thursday: 8:30 a.m. – 5:00 p.m. and Friday: 8:30 a.m. – 12:00 p.m.

Username: Last name (capitalize first letter) + Last 4 digits of Student ID #

Password: First 3 letters of last name (capitalize first letter) + Last 5 digits of SSN

If you need to change your password, use the following link.

Identity Verification System