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Please check the announcements page frequently for important information and deadlines!



For assistance, please contact the IT Services Help Desk by visiting our support site, calling (864) 977-7272, or by emailing

Office hours are Monday-Thursday: 8:30 a.m. – 5:00 p.m. and Friday: 8:30 a.m. – 12:00 p.m.


Last name (capitalize first letter) + Last 4 digits of Student ID #


*For Accounts created on or after 12/29/2021

First 2 letters of last name (capitalize first letter) +

First 2 letters of first name (capitalize first letter) +

Your birthdate in mm/dd/yyyy format, with forward slashes

For example, John Smith, born on February 2, 2002, has the following password: SmJo02/02/2002


*For Accounts created before 12/28/2021

First 3 letters of last name (capitalize first letter) + Last 5 digits of SSN

For example, John Smith with an SSN of 123-45-6789 has the following password: Smi56789


Alternatively, you can call the NGU IT Services Help Desk and reset

your password over the phone by calling (864) 977-7272. 

If you need to change your password, use the following link.

Identity Verification System