Please check the announcements page frequently for important information and deadlines!



For assistance, please contact the IT Services Help Desk by visiting our support site, calling (864) 977-7272, or by emailing

Office hours are Monday-Thursday: 8:30 a.m. – 5:00 p.m. and Friday: 8:30 a.m. – 12:00 p.m.


Last name (capitalize first letter) + Last 4 digits of Student ID #


*For Accounts created on or after 12/29/2021

Combine the following to create your password:

  1. The first two letters of your last name (capitalize the first letter).
  2. The first two letters of your first name (capitalize the first letter).
  3. Your birthdate in the format MM/DD/YYYY, using forward slashes.

For example, if your name is John Smith and you were born on January 2, 2003, your password would be: SmJo01/02/2003.


*For Accounts created before 12/28/2021

First 3 letters of last name (capitalize first letter) + Last 5 digits of SSN

For example, John Smith with an SSN of 123-45-6789 has the following password: Smi56789


Alternatively, you can call the NGU IT Services Help Desk and reset

your password over the phone by calling (864) 977-7272. 

If you need to change your password, use the following link.

Identity Verification System