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Students,
For assistance, please contact the IT Services Help Desk by visiting our support site helpdesk.ngu.edu, calling (864) 977-7272, or by emailing helpdesk@ngu.edu.
Office hours are Monday-Thursday: 8:30 a.m. – 5:00 p.m. and Friday: 8:30 a.m. – 12:00 p.m.
Username:
Last name (capitalize first letter) + Last 4 digits of Student ID #
Password:
*For Accounts created on or after 12/29/2021
First 2 letters of last name (capitalize first letter) +
First 2 letters of first name (capitalize first letter) +
Your birthdate in mm/dd/yyyy format, with forward slashes
For example, John Smith, born on February 2, 2002, has the following password: SmJo02/02/2002
*For Accounts created before 12/28/2021
First 3 letters of last name (capitalize first letter) + Last 5 digits of SSN
For example, John Smith with an SSN of 123-45-6789 has the following password: Smi56789
Alternatively, you can call the NGU IT Services Help Desk and reset
your password over the phone by calling (864) 977-7272.
If you need to change your password, use the following link.
Identity Verification System